Return and Exchange Policies

Return and exchange information

Satisfaction Guarantee is my Promise! I am so confident that you will love your Smiling Elephant jewelry that I offer a 100% satisfaction guarantee. For that reason, and your happiness of course, I offer a Money Back Guarantee within 10 days of receiving your order.

If the same product is not available for exchange, you can select another item and will be refunded or billed the difference.

I ask that you contact me first thing if your purchase does not meet your expectations and you can reach me at kayte@smilingelephantstudio.com

Do note, the buyer is responsible for the cost of the return or exchange. If an exchange is desired, Smiling Elephant Studio will pay for reshipment of the new item.